REFUND POLICY
Our Refund Policy forms part of and must be read in conjunction with, website and Mobile Application Terms and Conditions. We reserve the right to change this Refund Policy at any time.
REFUND:
The refund will be allowed within 14 days from the date of making payment for the online training program. No refund is allowed after the expiry of 14 days after payment for the online program.
However, in a determination to accomplish customer satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email info@theintrinsicathlete.com.
We will refund you back in the following other circumstances:
- If there is duplicate payment was made due to technical glitch, or any other error;
- If we make a refund as per the provision of our refund policy which is updated by us from time to time;
- If we consider the refund is necessary as per customer support staff as per our sole discretion.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem, info@theintrinsicathlete.com.
If for any reason, our back-office staff confirms a refund. Then, a refund will be made accordingly.
Note www.theintrinsicathlete.com (“website”) and mobile application reserve the right of any changes to the refund policy. Any changes will be updated on our website.
HOW CAN I GET MY REFUND?
Our refund policies are simple. You can claim a refund by:
- Send us an email at info@theintrinsicathlete.com.
- METHODS OF PAYMENT AND REFUND
We will refund your order to the original payment method, once it has been processed.
- REFUND CYCLE:
The complete refund process normally takes about 1-3 working days from the date of confirmation of refund.